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Data protection policy

The Privacy Policy is part of the General Terms governing this Website. VERSION 05-03-2018

Who is responsible for processing your data?

ADHESIVOS KEFREN S.A
Address: Calle del Dolar, Parcela 148, Polígono Industrial Las Atalayas, P.O. Box 20078
03114 Alicante.

CIF: A03257110
Phone: 965 11 69 61
Email: kefren@adhesivoskefren.com

You may contact us in any way you prefer.
We reserve the right to modify or adapt this Privacy Policy at any time.
If you belong to any of the following groups, please consult the available information:

What data do we collect through the Website?

We may process your IP address, which operating system or browser you use, and even the duration of your visit, in an anonymous manner.
If you provide us with data via the contact form, you will be identified so that we can contact you if necessary.

  • To respond to your inquiries, requests, or petitions.
  • To manage the requested service, answer your request, or process your petition.
  • To provide information electronically regarding your request.
  • To send commercial or event-related information via electronic means, provided that there is express authorization.
  • To carry out analyses and improvements on the Website, on our products and services. To enhance our commercial strategy.

Acceptance and consent of the data subject: In cases where it is necessary to fill in a form and click the “send” button to submit a request, the act of sending it will necessarily imply that you have been informed and have expressly given your consent to the clause attached to that form or to the acceptance of the Privacy Policy.

All our forms mark the mandatory fields with an asterisk (*). If you do not provide those fields, or if you do not check the box accepting the Privacy Policy, the information will not be submitted. Normally, it is worded as follows: “□ I am over 14 and I have read and accept the Privacy Policy.”

What data do we collect through the newsletter?

On the Website, it is possible to subscribe to the Newsletter; if you provide us with an email address, the newsletter will be sent to it.
We will store only your email in our database and will send you periodic emails until you request to unsubscribe or we stop sending emails.
You will always have the option to unsubscribe in any communication.

  • To manage the requested service.
  • To provide information electronically regarding your request.
  • To send commercial or event-related information via electronic means, provided that there is express authorization.
  • To carry out analyses and improvements in the mailing process, in order to improve our commercial strategy.

Acceptance and consent of the data subject: In cases where you subscribe, it will be necessary to check a box and click the send button. This will necessarily imply that you have been informed and have expressly given your consent to receive the newsletter.

If you do not check the box accepting the Privacy Policy, the information will not be submitted. Normally, it is worded as follows: “□ I am over 14 and I have read and accept the Privacy Policy.”

What of your data do we use?

  • Preparation of a quote and its follow-up through communications between both parties.
  • To provide information electronically regarding your request.
  • To send commercial or event-related information via electronic means, provided that there is express authorization.
  • To manage the administrative, communication, and logistical services carried out by the Data Controller.
  • Billing and declaration of applicable taxes.
  • To carry out the corresponding transactions.
  • Control and collection processes.

What data do we use as a provider?

  • To provide information electronically regarding your request.
  • To send commercial or event-related information via electronic means, provided that there is express authorization.
  • To manage the administrative, communication, and logistical services carried out by the Data Controller.
  • Billing.
  • To carry out the corresponding transactions.
  • Billing and declaration of applicable taxes.
  • Control and collection processes.

The legal basis is the acceptance of a contractual relationship, or failing that, your consent when contacting us or offering us your products by any means.

What data do we use from social networks?

  • To respond to your inquiries, requests, or petitions.
  • To manage the requested service, answer your request, or process your petition.
  • To interact with you and create a community of followers.

The legal basis is the acceptance of a contractual relationship in the respective social network environment, and in accordance with its Privacy Policies:

For how long will we keep your personal data?

We can only consult or unsubscribe your data in a restricted manner if you have a specific profile. We will process your data for as long as you continue following us, are friends with us, or click “like,” “follow,” or similar buttons.

Any rectification of your data or restriction of information or publications must be made through the settings of your profile or user account on the respective social network.

What data from your CV do we use?

  • To organize recruitment processes for the hiring of employees.
  • To invite you for job interviews and assess your candidacy.
  • If you have given your consent, we may transfer your CV to collaborating or affiliated companies, solely for the purpose of helping you find employment.
  • If you check the box accepting the Privacy Policy, you give your consent for us to transfer your job application to the entities that make up the group of companies, with the aim of including you in their recruitment processes.

Furthermore, please note that one year after receiving your curriculum vitae, we will proceed with its secure destruction.

The legal basis is your unequivocal consent when you send us your CV.

Do we include personal data of third parties?

No, as a general rule, we only process the data provided by the data subjects themselves. If you provide us with data of third parties, you must, beforehand, inform and obtain their consent, or otherwise, you release us from any responsibility for non-compliance with this requirement.

And what about data of minors?

We do not process data of children under 14 years of age. Therefore, please refrain from providing such data if you are not of that age or, where applicable, from providing data of third parties who are not of the aforementioned age. ADHESIVOS KEFREN S.A. disclaims any responsibility for non-compliance with this provision.

Will we make communications via electronic means?

They will only be made to manage your request, if it is one of the contact methods you have provided us.

If we make commercial communications, they will have been previously and expressly authorized by you.

What security measures do we apply?

You can rest assured: We have adopted an optimal level of protection for the Personal Data we handle, and we have installed all the technical means and measures available according to the state of technology to prevent the loss, misuse, alteration, unauthorized access, and theft of Personal Data.

To which recipients will your data be communicated?

Your data will not be transferred to third parties, except in cases of legal obligation. Specifically, they will be communicated to the State Tax Administration Agency and to banks and financial institutions for the collection of the provided service or purchased product, as well as to the data processors necessary for the execution of the agreement.

In the case of a purchase or payment, if you choose an application, website, platform, bank card, or any other online service, your data will be transferred to that platform or processed in its environment, always with maximum security.

When ordered, the web development and maintenance company or the hosting company will have access to our website. They will have signed a service contract that obliges them to maintain the same level of privacy as we do.

Any international transfer of data when using American applications will be in adherence to the Privacy Shield framework, which guarantees that American software companies comply with European data protection policies regarding privacy.

What Rights do you have?

  • To know whether we are processing your data or not.
  • To access your personal data.
  • To request the rectification of your data if it is inaccurate.
  • To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent given.
  • To request the limitation of the processing of your data, in certain cases, in which case we will only keep them according to the current regulations.
  • To port your data, which will be provided to you in a structured, commonly used, and machine-readable format. If you prefer, we can send them to the new data controller designated by you. This is only applicable in certain cases.
  • To file a complaint with the Spanish Data Protection Agency or the competent supervisory authority, if you believe that we have not properly addressed your concerns.
  • To revoke the consent for any processing to which you have consented, at any time.

If you modify any data, please let us know so that we can keep them updated.

Do you want a form to exercise your Rights?

We have forms available for exercising your rights. You may request them by email or, if you prefer, you can use those provided by the Spanish Data Protection Agency or third parties.

These forms must be electronically signed or accompanied by a photocopy of your ID.

If someone represents you, you must attach a copy of their ID or have them sign it with their electronic signature.

The forms can be submitted in person, sent by mail, or by email to the address of the Data Controller provided at the beginning of this text.

How long do we take to respond to your Rights exercise request?

It depends on the right, but at most within one month from your request, and two months if the matter is very complex (in which case we will notify you that we need more time).

Do we process cookies?

If we use types of cookies other than the strictly necessary ones, you will be able to consult the cookie policy via the corresponding link at the top of our website.

For how long will we maintain your personal data?

Personal data will be maintained as long as you remain connected with us.

Once you disconnect, the personal data processed for each purpose will be kept for the legally prescribed periods, including the period during which a judge or court may request them based on the prescription period for legal actions.

The processed data will be maintained as long as the aforementioned legal deadlines have not expired, if there is a legal obligation to maintain them, or, if no such legal deadline exists, until the data subject requests their deletion or revokes the consent given.

We will keep all information and communications related to your purchase or the provision of our service for as long as the warranties of the products or services last, in order to address any possible claims.

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be communicated through this website. We recommend that you regularly review this page to stay informed of any updates.

Contact Information for Complaints (link to the AEPD)

If you believe that your rights regarding data protection have been violated, you have the right to file a complaint with the competent data protection authority. In Spain, you can contact the Spanish Data Protection Agency (AEPD) through their website www.aepd.es or through the channels available on that page.